Modern Living University
Continuing Education
Course Narratives and Instructor Bio
WA State School ID S1709
WA State Instructor IDI4775

Instructor Michael Lai

Michael Lai is a successful entrepreneur with twenty-two years of experience and over three thousand transactions in real estate. He came to the United States in 1993 as a political refugee from South Vietnam. Mr. Michael Lai is the founding principal of ML Companies a Real Estate Investment & Development Company and Seattle Modern Living Funding. Michael is also the Founder and CEO of USASIA Pacific, Inc., a US Government Approved Immigration Regional Center focusing on foreign direct investment, trade relations and investor services. Michael has worked with, Private and Public Partnerships in economic development agencies, in regional, national and international levels.

Michael Lai

1. Time Management – How to use your time wisely

Three Clock Hour Continuing Education Class C11180

Time management is at the heart of every real estate broker’s life. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Time Management class, you will learn about using time as a tool, scheduling your goals, being accountable, treating your business as if it were a real job, personal motivation and mastering your daily routine, all with an international perspective. You will learn how to grow your business.

2. Prospecting – Lead Generation & Customer Acquisition

Three Clock Hour Continuing Education Class C11179

Prospecting is at the heart of every real estate broker’s life. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Prospecting class, you will learn about personal affirmation, better uses of your prospecting time, your pre-prospecting routine, strengthening links, building your business and sourcing your closings, all with an international perspective. You will learn how to grow your business.

3. Past Clients & Center of Influence – How to use your past to assist your future

Three Clock Hour Continuing Education Class C11161

Past clients are at the center of every real estate broker’s life. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome the natural fears, presenting you with a workable solution to contact more people.

In this Past Clients and Center of Influence class, you will learn about your personal goldmine, overcoming your hesitation to call, the 10% rule, being specific, bringing value to your calls and asking everybody, all with an international perspective. You will learn how to grow your business.

4. Pre-Qualifying – How to pre-qualify successfully

Three Clock Hour Continuing Education Class C11162

Pre-qualifying clients is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Pre-Qualifying clients class, you will learn about why pre-qualifying is important, using your pre-qualifying script, lender pre-qualifying, Michael rules on pre-qualifying and being clear and concise, all with an international perspective. You will learn how to grow your business.

5. Lead Follow-up – How to successfully follow up on your leads

Three Clock Hour Continuing Education Class C11163

Following up on your leads is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Pre-Qualifying clients class, you will learn about why pre-qualifying is important, using your pre-qualifying script, lender pre-qualifying, Michael rules on pre-qualifying and being clear and concise, all with an international perspective. You will learn how to grow your business

6. The Listing Presentation – How to successfully present a listing

Three Clock Hour Continuing Education Class C11165

Presenting a listing to prospective clients is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Listing Presentation class, you will learn about why your listing presentation is important, how to earn the listing, why pre-qualifying is important, sending a pre-listing package, confirming the receipt of the package, confirming the appointment and first impressions, all with an international perspective. You will learn how to grow your business.

7. Pricing Properties – How to successfully price the listing

Three Clock Hour Continuing Education Class C11166

Having the correct pricing is important to every real estate broker’s business. Everything you do revolves around your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Pricing property class, you will learn about why pricing is important, when to determine when the property is over priced, you are not responsible for the owners price, talking too much, listings sold always starts with the price, office and overall market statistics and always price the home to sell, all with an international perspective. You will learn how to grow your business.

8. Handling Objections – How to successfully handle objections

Three Clock Hour Continuing Education Class C11164

Handling objections is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Handling Objections class, you will learn about why an objection is a question of the mind, giving sellers a list of the most common objections in the listing package, bringing the seller to your side, why pre-qualifying is important, learn the common objections, always agree and knowledge equals confidence, all with an international perspective. You will learn how to grow your business.

9. Closing Skills – How to successfully close

Three Clock Hour Continuing Education Class C11167

Closing on your leads is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Closing Skills class, you will learn about how to close, how simple the close can be if you follow the listing presentation, ask for the signature with a smile, don’t speak after asking the closing question, assume in your mind that they will sign, being direct and believing in your own value, all with an international perspective. You will learn how to grow your business.

10. Negotiating – How to successfully close

Three Clock Hour Continuing Education Class C11168

Negotiation is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Negotiation class, you will learn about how to be a good negotiator, control emotion and drama, you are not a part of the negotiation, look at both sides, keeping your focus, don’t be attached to the outcome, don’t waste time driving to see everyone and not burning bridges, all with an international perspective. You will learn how to grow your business.

11. Working With Buyers – How to successfully work with buyers

Three Clock Hour Continuing Education Class C11169

Working with buyers is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Working with buyers class, you will learn about how to pre-qualify the buyer, verify their motivation, show them the exact process you will be using, to meet them at your office, only show three homes at a time, when to refer them to other agents and why all decision makers need to be present to see a property, all with an international perspective. You will learn how to grow your business.

12. Administration & Staffing – When to hire your assistants

Three Clock Hour Continuing Education Class C11170

Managing your staff is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Administration and Staffing class, you will learn about when and how to hire assistants, the important jobs of an assistant, using them as an accountability partner, delegation, checklists and cross training, all with an international perspective. You will learn how to grow your business.

13. Customer Service – Customers are everything

Three Clock Hour Continuing Education Class C11171

Customer service is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Customer Service class, you will learn about when and how to make customer service your obsession, the importance of regular communication, under promise and over deliver, survey your clients and having a checklist, all with an international perspective. You will learn how to grow your business.

14. Business Planning – Having a Business Plan

Three Clock Hour Continuing Education Class C11172

Business Planning is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Business Planning class, you will learn about when and how to make a viable business plan, why it is important, allowing it to be modified, what are realistic goals, tracking your numbers and when to present them to your coach, all with an international perspective. You will learn how to grow your business.

15. Tracking Numbers – Learning To Track Your Numbers

Three Clock Hour Continuing Education Class C11174

Tracking Numbers is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Tracking Numbers class, you will learn about when and how to track your numbers, why it’s important, why to not complicate the process and how to use an accountability partner, all with an international perspective. You will learn how to grow your business.

16. Practicing Scripts & Developing Skills – Using the Scripts to Help You Learn & Grow

Three Clock Hour Continuing Education Class C11173

Using tried and true scripts are important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Practicing Scripts & Developing Skills class, you will learn about when and how to ask good questions, listen to their answers, how much time to spend one each task, how intense you should be at each task, how often to practice and with whom and staying on the scripts, all with an international perspective. You will learn how to grow your business

17. Mindset – Using Your Mindset to Grow

Three Clock Hour Continuing Education Class C11176

Your Mindset is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Mindset Skills class, you will learn about when and how to always be honest with yourself, managing your ego, eliminate failure, eliminate negative thinking, develop unwavering desire and make the tough decisions, all with an international perspective. You will learn how to grow your business.

18. Goal Setting & Motivation – Setting Goals to Help You Become Motivated

Three Clock Hour Continuing Education Class C11175

Goal setting and personal motivation are important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Goal Setting and Motivation class, you will learn about when and how to build a better you, write a letter to yourself, have a well balanced life, set realistic and achievable goals, stretch you mind, body and emotions and learn to dream, all with an international perspective. You will learn how to grow your business.

19. Money Management & Profitability – How to Manage Your Money Responsibly

Three Clock Hour Continuing Education Class C11178

Managing your money is important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Money Management & Profitability class, you will learn about how earning money is a numbers game, hiring professionals to help you, become your best client, check your accounts regularly, set up a reserve fund and that your biggest expense is your ego, all with an international perspective. You will learn how to grow your business.

20. Business Systems – How to Manage Your Money Responsibly

Three Clock Hour Continuing Education Class C11177

Systems are important to every real estate broker’s business. Everything you do revolves around your daily routine and your ability to present yourself and your business. Michael has been there, and has helped many first time and seasoned brokers change their lives by using these techniques to overcome your natural fears, presenting you with a workable solution to contact more people.

In this Business Systems class, you will learn about when and how you can become the master of details, use your system to create business, create checklists, asking for feedback, delegating and accepting critique, all with an international perspective. You will learn how to grow your business.